Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Keen Town Project, we're committed to promoting responsible gambling practices. Live dealer casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Remember that all casino games are games of chance, and the house always has a mathematical edge. Only gamble with money you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble in Australia. Some states and territories may have different regulations. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities. We do not permit gambling by minors under any circumstances.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Loss of Control: Unable to stop gambling or stick to set limits
- Hiding Gambling: Concealing the extent of your gambling from friends or family
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Problems: Borrowing money or going into debt to fund gambling
- Mood Changes: Becoming irritable or anxious when not gambling
- Escalating Bets: Needing to gamble larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or depression
If you recognise any of these signs in yourself or someone you know, please reach out for help immediately.
Self-Help Tools and Controls
Most reputable online casinos offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose before you stop playing
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
- Session Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling sites
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We recommend using these tools as part of your responsible gambling strategy. Always set limits before you start playing, not during or after.
Support Organisations and Resources
If you need help, support is available. Here are organisations in Australia and internationally that provide free, confidential assistance:
Australia
- Gambling Help Online (National): www.gamblinghelponline.org.au — Free counselling and support for problem gambling
- Lifeline Australia: 13 11 14 — 24-hour crisis support
- Beyond Blue: 1300 22 4636 — Support for anxiety, depression, and gambling concerns
United Kingdom
- GamCare: www.gamcare.org.uk — Free counselling and support
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de — Federal health information centre
If You Need Help, Please Reach Out
Problem gambling can happen to anyone, and seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling, please contact one of the support organisations listed above. Help is available 24/7, and all services are confidential and free.
Remember: You are not alone. Thousands of people recover from problem gambling every year with proper support.
For more information about responsible gambling, visit Gambling Help Online.